Six steps, about fifteen minutes, and most of it can be finished from your phone once the child account exists. The menu path below was followed on a console in this order.

Console setup fails at the same point almost every time: the child is already playing on an account created with an adult date of birth, and no restriction will attach to it. So the order below starts with the account, not the settings, because everything else depends on it.

Before you start

Have your own adult account signed in on the console and the child's real date of birth. Every age-based default is derived from that date, so an account created with the wrong year cannot be filtered afterwards.

The 6 steps

01

Create the family, then the child account

On the console open SettingsFamily and Parental ControlsFamily Management and sign in with your own adult account. For a first child choose Set Up NowAdd a Child; for a second, Add Family MemberAdd a Child. Enter the real date of birth; every age-based default follows from it.

02

Install the parent-side app

The day-to-day controls are easier from the PlayStation Family app on your own phone, signed in with the same adult account. Add the child in Family Management first, confirm the account appears on the console, then let the app do the adjusting.

03

Set the age level for games and video

From SettingsFamily and Parental ControlsFamily Management, select the child and then the control you want. Choosing a restriction level by age also sets the other recommended defaults for that age group, which is the fastest sensible starting point. Adjust individual entries afterwards instead of starting from scratch.

04

Set play time

In the same menu, open the play-time settings: how long per day, and within which hours. You also choose whether the console logs the child out at the limit or simply warns them. Warning-only causes fewer arguments and still does the job for younger children.

05

Set the monthly spending limit

Select the child, then Parental ControlsMonthly Spending Limit. Zero is a legitimate choice and blocks in-game purchases outright; any other figure is a monthly allowance, not a one-off cap.

06

Restrict communication and user-generated content

Still under Family Management, open Communication and User-Generated Content. This governs messaging, voice chat and whether the child can see or share what other players made. For anyone under about twelve, restricting it to friends is the single most useful switch on the console.

Why the chat setting outranks the age rating

An age rating stops a child loading a game that is not for them, which is worth having. But the recurring problems on consoles do not come from the games. They come from voice chat and party invitations with people nobody in the house has met. A rated-for-teens game played with classmates is a different proposition from the same game played in an open lobby.

That is why the same pattern appears in the guidance on chat and messaging: contact settings do more protective work than content settings, on every platform, and they are the ones buried furthest down.

What to set, by age

Under eight: age level at the youngest band, spending at zero, communication off entirely. The console becomes a single-player machine, which at that age is what it should be.

Eight to twelve: age level one band above their age if they play with older siblings, spending at zero or a small monthly figure, communication restricted to friends. Play-time limits are worth setting here because the routine is easier to establish than to retrofit.

Thirteen to fifteen: loosen the age rating deliberately and keep spending and communication where they are. Past fifteen the spending limit is the one still earning its keep; the rest has become a conversation, which is roughly the trajectory of every device in the house.

PS4, and consoles shared with adults

The family and account structure is the same on PS4 and the menus sit in the same place; only the wording differs slightly. On a console shared between an adult and a child the important thing is that each person plays on their own profile: restrictions on a shared profile either block the adult or fail to cover the child, and there is no configuration that avoids that.

When the menu on your screen does not match

Sony moved most of these controls into a separate phone app during 2025, so anything written before that describes a console menu that no longer holds them. If your console shows fewer options than this page, the app is where the rest now live.

  • If Family Management does not appear at all, the account you are signed in with is not the family manager.
  • If the spending limit is greyed out, the child account has no payment method associated with the family, which means purchases are already blocked.

Questions about PlayStation 5 parental controls

Do I need a second console account for myself?

You need an adult account that is the family manager, and it should not be the account your child plays on. If the household has been sharing one profile, creating the child account is the step that makes every other control possible; restrictions attach to accounts, not to the machine.

My child already has an adult-age account. Can I convert it?

Not directly, and this is the most common dead end. An account created with an adult date of birth cannot be moved into child status, so the practical route is a new child account with any purchased games shared from your account on that console. Annoying, and worth doing once instead of working around forever.

Will the limits apply at a friend’s house?

Account-level restrictions travel with the account, so age ratings and spending do follow them. Play-time limits behave less predictably on a console that is not yours. Do not assume the settings cover a sleepover; that gap is what the house rules are for.

Can my child turn the controls off?

Not without the family manager’s passcode or access to the parent app. The realistic failure is a passcode that was watched or never changed from a default, so set it out of sight and do not use a birthday.

Does restricting chat break multiplayer games?

Mostly it does not. Restricting communication to friends leaves co-operative play with people they know intact and removes voice chat with strangers, which is where the problems come from. Some games lean on open voice chat and are worth discussing individually instead of loosening the setting for everything.

Where do I check what my child actually played?

The parent-side app reports play time and the games launched. Treat it as a conversation starter rather than surveillance: the useful question is which game they want more time for, and why, and that goes better if they know the report exists.

Sources